Last Updated: March 23, 2025
At Manesis Suites, we are committed to safeguarding and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and disclose your personal information when you visit our website or use our booking services.
Information & Consent
By accessing and using our website and booking system, you acknowledge that you have read and understood this Privacy Policy. You consent to our collection, processing, and use of your personal data as described in this policy.
This policy explains the types of personal data we may collect, how we use it, and the measures we take to protect it. You are encouraged to read this policy carefully and ensure that you provide us with accurate and up-to-date information.
Identity
When this Privacy Policy refers to “we,” “us,” or “our,” it refers to Manesis Suites, located at Milos Pollonia, 84800 Greece, with the email address info@manesis-suites.gr.
Data Controller
Manesis Suites is the Data Controller for any personal data you provide through our website or booking system. We are responsible for ensuring that your personal information is processed in accordance with applicable data protection laws.
Data Processor
We use third-party services to manage our booking system. For the purposes of the General Data Protection Regulation (GDPR) (EU) 2016/679, we work with a Data Processor to handle the personal data we collect on our behalf. The Data Processor is responsible for processing your data only according to our instructions.
Types of Personal Data We Collect
When using our website or booking system, we collect the following types of personal data:
- Contact details: Name, email address, phone number, address
- Booking information: Details of the accommodation and services requested
- Payment information: Credit card or payment details (for payment processing)
- Transaction details: Information about the transactions you make through our booking system
- Other data: Preferences, comments, or feedback related to your bookings or stay
If you book on behalf of a third party, you confirm that you have obtained consent from that person to provide their personal data.
Purpose of Data Collection
We collect and process personal data for the following purposes:
- To facilitate and manage your bookings and payments
- To communicate with you about your reservations or inquiries
- To improve our services and customer experience
- To send promotional material or newsletters, if you have opted in to receive them
- To process your personal data as necessary to comply with legal obligations
Sensitive Data
We do not request or process sensitive personal data (such as health, racial or ethnic origin, political opinions, or religious beliefs). Please refrain from submitting such information unless it is explicitly requested by us.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The criteria for determining the retention period include the duration of your relationship with us and any legal obligations that require us to keep certain records.
Data Disclosure
We may disclose your personal data:
- To comply with applicable laws or legal obligations
- To respond to lawful requests from government authorities or law enforcement
- To protect our rights, property, or safety, or the rights and safety of others
- In connection with business transactions, such as mergers or acquisitions
International Transfers of Personal Data
Your personal data may be transferred to, and stored at, locations outside the European Economic Area (EEA) for processing and storage. We will ensure that appropriate safeguards are in place to protect your personal data, including standard contractual clauses or other legal mechanisms.
User Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Revocation of consent: You may withdraw your consent at any time.
- Limitation of processing: You can request that we limit the processing of your personal data.
- Portability: You can request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at info@manesis-suites.gr.
Security Measures
We take the security of your personal data seriously. We employ technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the date of the most recent revision. Please review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights as described above, please contact us at:
Manesis Suites
Pollonia, Milos 84800, Greece
Email: info@manesis-suites.gr
Thank you for trusting Manesis Suites with your personal data. We are committed to providing a safe and secure experience for all our guests.
